Community Conversations

Turning Outward:

Making intentional choices based on community aspirations.

Fresno County Public Library received in-depth training through the California State Library with coaches from the Harwood Institute for Public Innovation. The Harwood practice of 'Turning Outward,' is an approach to gaining public knowledge that includes facilitating conversations with a community about shared aspirations, concerns, and possible actions. The practice includes being more intentional in decision-making for a community, setting realistic expectations, and collaborating with partner organizations that are aligned with a similar purpose and vision. Through over 20 community conversations spanning two years, FCPL has heard wishes and concerns of over 200 people in Fresno County. Themes emerge from the conversations for specific communities as well as for the County as a whole. The following document is a public knowledge summary, sharing back to the communities what we heard through multiple conversations.

Public Knowledge Summary

Gaining public knowledge is an ongoing process. Communities are always changing, and constant reflection is crucial to maintain relevance and maximize impact. Tell us what you think!

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