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Email Notices from the Fresno County Public Library

Would you like a quick, easy way to find out when your holds are ready to pick up? How about a reminder three days before your items are due? You can get all that through the Library’s Email Notice service. Follow the instructions below to begin receiving notices by email, to stop receiving notices by email, or to change your email address.

Select a Request Type:

  1. I want to begin receiving library notices by email.
    By making this choice, I am authorizing Fresno County Public Library to send notices to me via email instead of regular mail or by phone, including notices about items I have requested and items that are overdue. I understand that if notices cannot be delivered to the email address I have given, the library will send notices by US mail.
  2. I want to stop receiving library notices by email.
    3. * required fields for choices 1 and 2

    Your Name: *

    Library Card Number: *
    Email: * (Enter exactly as used)
    Phone:    -  - (Optional)

     

  3. I am already receiving library notices by email and want to change my email address. Log into your library account and click on "Review Address/PIN". Important! Logging on to your account and adding or deleting an email address will not by itself start or stop email notices from the library. Choose 1 or 2 above and fill in the form below to start or stop receiving email notices.

If you have problems using this form, you may email your request to frweb**fresnolibrary.org (replace ** with @ to send email).

Questions and Answers about Email Notification

Q. Why is the library offering Internet email notification?
A. Notices get to you faster using email. Plus you receive a reminder notice three days before an item is due. Email reminders are environmentally friendly and they reduce the Library's postage expenses allowing us to use your tax dollars more efficiently.

Q. How does Internet email notification work?
A. When something you have requested is ready for you to pick up, the library will send you an email notice. The notice will list the title(s) being held, the library holding the materials and how long the materials will be held for you. You will also receive email if you have items that are overdue or have been declared lost. A reminder notice can be sent three days before an item is due to give you the option to renew it or return it on time and avoid fines.

Q. Can I receive notices both by email and also by phone?
A. No. You must choose one method.

Q. My email has a spam blocker. Will that interfere with my receiving notices from the library?
A. When you click the "Submit" button in the form just above a message is sent to the email address you gave us. If you don't get it your email service may have placed the message in your "junk/bulk" mail folder instead of your inbox. If that happens try adjusting your spam or junk mail settings so that email from the following address is allowed through to your inbox:

  • frbounce**fresnolibrary.org (replace ** with @)

Q. What if my email address changes?
A. Once you have signed up to receive email notices using the form above you can change the email address to which notices are sent by logging into your library account and clicking on "Review Address/PIN".

Q. Can all the members of my family receive their notices at the same email address?
A. Yes, but privacy may be a concern. If family members share one email address, then all persons with access to that mailbox will be able to view the notices sent to that email address.