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Service Delivery Plan

Service to Children and Teens
Specific services in this area have been enhanced to allow for in-library story hours for preschoolers and toddlers; visits to classrooms, particularly to each kindergarten annually; group visits from schools; coordination with teachers at all locations; coordination of technology to improve service to children and teens; bookmobile service to day care centers; in-library reading activities for teens and teen outreach activities promoting reading; and enhanced book collections for children and teens. The program which delivers materials to patrons who are not able to leave their home will be expanded under volunteer services.

Service to Seniors
The library will continue to enhance the large print and nonprint collection for seniors and will continue to improve library services by scheduling programming and special events addressing the needs of seniors. The library will also continue to collaborate with area agencies serving seniors in order to utilize community resources more effectively.

Literacy Services
The three library based literacy services in Fresno County will be continued in conjunction with the California Literacy Campaign. The Adult Literacy Program provides one-on-one tutoring in reading, writing, spelling and math for adults using specially trained volunteers. The Families for Literacy Program teaches adults enrolled in the Adult Literacy Program who have a child under the age of five how to promote literacy and learning at home and prepare their children for kindergarten. Families for Literacy services include workshops for the parents, fun family literacy-based events and free children's books. The AprendoVan program brings family literacy services to Mendota, Tranquillity, San Joaquin, Cantua Creek, Five Points, Firebaugh and Oro Loma using a 32 foot RV custom built for the project. Eligible parents can use the two computers on board, receive training in developing literacy in their children, bring their children to a puppet show at the built-in puppet show stage, check out educational toys and receive free books for their children under age five.

Library Book and Materials Collections
The library will continue to acquire materials at a level three times that of prior funding. Besides traditional books, the library will continue to purchase books on CD and tape, DVD's, videos, music CD's, and large print books. Sufficient quantities of these materials will be added to keep pace with the growing population and to particularly focus on children, teens, and seniors in our service area.